Ekornes Limited is committed to producing quality furniture, which comes with a 10 year internal mechanism guarantee and a 1 year guarantee on the leather upholstery. For more detailed information on our guarantees please click here.
We aim to offer our customers complete peace of mind when buying our furniture. We are Full Members of The Furniture Ombudsman and abide by their Code of Practice, which helps to ensure that our customers are treated fairly. We have also worked with The Furniture Ombudsman to gain their approval for our Product Guarantee, which sets out our commitment to product quality and customer satisfaction.
Please click here to download our Stressless guide which includes full details of our guarantees, a guide to using you Stressless and how to take care of your new Stressless.
Note: If you have any problems with the form below or if you cannot locate your retailer in the list provided, please email our Customer Service Team with your contact details and order information.